Privacy Policy
1. Introduction
Valencia Creative (“Company,” “we,” “us,” or “our”) is dedicated to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you visit our website https://valencia-creative.com. or engage with our services.
2. Information We Collect
A. Personal Information: We may collect the following personal information from you:
- Name
- Email address
- Phone number
- Billing and mailing address
- Job title and company name
- Payment information
B. Non-Personal Information: We may collect non-personal information about you when you interact with our Website, including:
- Browser type
- Computer type
- Technical information about your connection to our Website (e.g., operating system, Internet service provider)
3. How We Collect Information
A. Directly from You: We collect personal information when you:
- Fill out forms on our Website
- Sign up for our services
- Subscribe to our newsletters
- Contact us with inquiries
B. Automatically: We use automatic data collection technologies to gather information as you navigate our Website, such as:
- Traffic data
- Location data
- Logs
- Communication data
- Resources accessed and used on the Website
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture will be visible to the public in the context of your comment.
Media
If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Embedded content from other websites
Articles on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
4. Use of Information
We use the information collected from you to:
- Provide and manage our services
- Process transactions and send related information
- Send administrative information (e.g., updates, security alerts, support messages)
- Respond to your comments, questions, and requests, and provide customer service
- Send marketing communications, if you have opted-in to receive them
- Monitor and analyze trends, usage, and activities related to our services
- Protect against, identify, investigate, and respond to fraud, illegal activity, and claims, including enforcing our terms and conditions
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
5. Sharing of Information
We do not sell or trade your personal information to outside parties. We may disclose your information to:
- Service providers assisting us in operating our business and providing our services, under confidentiality agreements
- Legal authorities, if required by law or in response to valid requests by public authorities
- Protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
5. Sharing of Information
We do not sell or trade your personal information to outside parties. We may disclose your information to:
- Service providers assisting us in operating our business and providing our services, under confidentiality agreements
- Legal authorities, if required by law or in response to valid requests by public authorities
- Protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others
6. Data Security
We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we strive to protect your personal information, we cannot guarantee its absolute security.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page. The updated Privacy Policy will be effective as of the “Effective Date” listed at the top of this document. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our Website and services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.
8. Your Rights and Choices
A. Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections of any inaccuracies. To do so, please contact us at Info@valencia-creative.com.
B. Opt-Out: You can opt-out of receiving our marketing communications at any time by following the unsubscribe instructions provided in those communications or by contacting us directly at Info@valencia-creative.com.
C. Data Deletion: You may request that we delete your personal information, subject to certain legal obligations we may have to retain such information. To request deletion, please contact us at Info@valencia-creative.com.
9. Governing Law
This Privacy Policy is governed by the laws of United States, Florida. Without regard to its conflict of law principles. Any disputes arising out of or related to this Privacy Policy will be resolved exclusively in the courts of United States, Florida.
10. International Users
Our Website is operated in the United States. If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our services, you consent to any such transfer of information outside your country.
11. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Valencia Creative Email: Info@valencia-creative.com. Phone: 561.772.4272
By using our Website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.